ERP and CRM setup
Buying a CRM or an ERP is easy. Getting the team to use it is the hard part. We set up platforms like HubSpot, Salesforce, Zoho or Odoo around how you work, train your people and stay with you after go-live.
Platforms we set up and support
What a well-run CRM changes
Published figures from the vendors and from independent analysts. The pattern is the same: the gain comes from the team actually using it.
94%
more deals closed after six months on HubSpot Sales Hub, compared with the customer's own first quarter (81,528 customers).
HubSpot ROI Report 20254x
more deals closed by HubSpot customers who work with an implementation partner than by those who do not.
HubSpot ROI Report 2025$3.10
returned for every dollar spent on a CRM, on average across 11 case studies in 2023.
Nucleus Research, 202451%
of that return comes from time saved and smoother processes, more than from new revenue.
Nucleus Research, 202426%
higher employee productivity, as estimated by 3,706 Salesforce customers in a 2022 survey.
Salesforce, 2022209%
return over three years and payback in under six months for a modelled 300-person company on Dynamics 365 Business Central.
Forrester TEI for Microsoft, 2026
Most of these figures come from the vendors' own data or from studies they paid for (only Nucleus Research is independent of the product). They show what is possible, not a promise: results depend on the setup and on adoption.
How to choose a CRMKey features
Help choosing the platform
We compare the options for your size, budget and processes, and say when a cheaper plan is enough.
Set up for how you work
Pipelines, fields, permissions and automations configured for your process, not left on the defaults.
Your data moved in cleanly
Contacts, deals and history imported from spreadsheets or your old system, with duplicates removed.
Training and support after go-live
Short training by role, a written guide, and someone to ask when questions come up.
Use cases
Your first CRM after spreadsheets
Pick the right platform, import your contacts and deals, and get the sales team working in it within weeks.
A CRM nobody uses
Clean up an existing HubSpot, Salesforce or Zoho account so the fields, stages and reports make sense again.
Odoo for the back office
Stock, purchasing and invoicing in Odoo, set up module by module without stopping daily work.
Moving to another platform
Switch from one CRM or ERP to another with your history intact and both systems checked side by side.
What companies in the region say
Companies in Kenya, Egypt, the UAE and Jordan on what changed when they introduced their CRM or ERP.
The role of our implementation partner, Animatrix ERP Solutions Ltd, has been very important. Their structured approach, strong understanding of our industry, and ongoing support ensured a smooth transition and high user adoption.
About 30% less manual work, according to Odoo's case study
Qayyum Shiraz, CTOTransfreight Logistics, KenyaRead the storyZoho One is the best thing that's happened to us. Our recruiters average productivity increased from 25 to 40 tasks per day and our clients serving time decreased from average two weeks to four days
Mahmoud Salem, Managing DirectorTawzef, EgyptRead the storyPreviously, we lacked a comprehensive view of our processes, customers, and partners. We had to search multiple systems for customer information. Now, with MS Dynamics Platform and Analytics, all details are accessible with a click.
Today, with Odoo, everything is clear. I can reserve the car I want, follow the right steps, and keep all my data stored in one place. It saves me effort, time, and provides speed.
Hamza Al-Radaydah, Sales SupervisorGreat Wall Motors Jordan, JordanRead the story
Quotes from case studies published by Odoo, Zoho and Microsoft. These companies are not Qartmina clients.
Questions about ERP and CRM setup
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